Privacy Policy
At J-GRIN, we respect your privacy and are committed to protecting your personal information.
This policy outlines how we collect, use, and handle your data when you interact with our website.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
· Full name
· Email address
· Phone number
· Shipping and billing address
· Payment details
Payments are processed securely through third-party providers such as PayPal and local payment gateways. J-GRIN does not store full payment information.
How We Use Your Information
Your information is used to:
· Process and fulfill orders
· Provide customer support
· Communicate order updates
· Improve our website and services
· Send marketing communications (only if you opt in)
Third-Party Services
We work with trusted third-party providers to operate our business. These include:
· Payment processors (PayPal and local payment gateways)
· Shipping providers (FedEx, Serpost, Shalom)
· Email marketing platform (Brevo)
· Analytics and tracking tools (Google Analytics, Meta Pixel)
Your data is shared only when necessary and strictly for operational purposes.
Shipping & Data Sharing
To complete deliveries, we share only the required information (such as name, address, and contact details) with our shipping partners.
Cookies & Tracking
Our website uses cookies and tracking technologies to improve user experience and analyze performance.
This includes tools such as Google Analytics and Meta Pixel.
By using our website, you consent to the use of these technologies.
Data Protection
We take reasonable measures to protect your personal information.
However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
· Access your personal data
· Request corrections or updates
· Request deletion of your data
To exercise these rights, please contact us.
International Users
J-GRIN operates from Peru and offers services across the Americas and Europe.
By using our website, you agree to the transfer and processing of your information in accordance with this policy.
Age Requirement
Our website is intended for individuals aged 18 or older.
We do not knowingly collect data from minors.
Contact
For any questions regarding this Privacy Policy, please contact us at:
info@j-grin.com
Updates
This policy may be updated periodically.
We encourage you to review it from time to time.